First, we communicate. At LifeBack Law, we reply to emails and return calls. You can get ahold of your attorney. We strive to answer all emails and return calls as soon as possible during business hours. Not only will you hear from your attorney, but you also will receive updates throughout your case from the firm and staff.
Second, we listen. We strive to make every client feel heard and understood, whether during the free consultation or after. We want to hear what you are feeling, your thoughts about your case, and your questions. So, ask questions, tell us your concerns, and reach out.
Third, we are kind and helpful. Our core values are to be kind, professional, helpful, and deliver exceptional customer service. We hire people based on these values and grade their performance on them, too. Your attorney will not only advocate for you and provide you with legal advice for your situation, but they will do so kindly and professionally.
This is not to say other attorneys do not do the above, but at LifeBack Law, we consistently strive to meet the above for our clients. From the first appointment with an attorney or attorney/paralegal team to when you receive your discharge, we are here to answer questions and listen.
If you have questions about bankruptcy and would like to discuss your options in a free consultation, visit www.lifebacklaw.com to speak with an attorney. You will be glad you did!