Recently, I spoke to potential client who told me a story about a Minnesota bankruptcy lawyer who hung the phone up on him after the lawyer discovered the potential client wanted to retain LifeBack Law Firm instead of this other lawyer.
I was shocked when he told me this story. You see, at LifeBack Law Firm, we are a team that caters to the needs of our clients. We behave with kindness, helpfulness, professionalism, and exceptional customer service. And if you don’t behave with these traits, you cannot work for LifeBack Law Firm.
So when this prospective client told me this other bankruptcy lawyer hung the phone up on him after the lawyer discovered the prospective client wanted to retain LifeBack Law Firm instead, you can tell the prospect made the right choice. Do you think a bankruptcy lawyer who hangs up the phone on you is kind, helpful, professional, and delivering exceptional customer service? I don’t. As soon as this bankruptcy lawyer hung the phone up on our client, our client knew he made the right choice.
As I reflect on this story, it makes me sad to know there are bankruptcy lawyers who call themselves “professionals” who behave like this. We apologized to our client for the way in which the other lawyer treated him. The only thing we can do is do what we do best at LifeBack Law Firm, we treat our co-workers and our guests with kindness, helpfulness, professionalism, and exceptional customer service.
At LifeBack Law Firm, we will not hang the phone up on you if you choose to hire a different law firm.
CALL NOW FOR A FREE STRATEGY SESSION FROM A MN BANKRUPTCY LAWYER AT LIFEBACK LAW FIRM
When the time is right, or when you are ready, reach out to Minnesota’s most kind, helpful, professional, and best customer service of any law firm by going now to www.lifebacklaw.com. You will be so thankful you did.
